Shepherd’s Hollow, which boasts a beautiful reception area, wanted to
showcase American cuisine with French influences for
its banquet events, and improve service standards.

Salle de mariage Shepherd's Hollow Golf Club

Our mission

With DUCASSE Conseil, the goal was to position ourselves above the local competition for private event services (weddings and baptisms) and corporate golf seminars.

  • Expertise

    Commercial food service

  • Place

    Michigan, USA

  • Date

    Since 2020

Our approach

  • 01

    On-site audit

    DUCASSE Conseil visited the venue to conduct a full operating audit of the establishment and the local market so as to familiarize itself with the products available, consumer expectations and the competition.

  • 02

    Review of kitchen plans and equipment

    The kitchen had to be redesigned to optimize space and speed up delivery for the establishment’s new banquet service.

  • 03

    Recipe creations and service scripts

    Some fifteen recipes with step-by-step technical instructions were created, paying particular attention to visuals. Five buffet events were also created, using detailed set-up diagrams and service scripts.

  • 04

    Training

    DUCASSE Conseil trained the kitchen staff to prepare the recipes correctly, while teaching best food hygiene and regeneration practices. The front-of-house staff also honed their service sequences through personalized on-site training, to be able to handle events for up to 300 people.

Création des équipes DUCASSE Conseil pour Shepherd's Hollow Golf Club
Golf-Shepherd's Hollow Golf Club
Réception-Shepherd's Hollow Golf Club

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