Elior North America commissioned DUCASSE Conseil to create a French brasserie in Charlotte (North Carolina, USA), from the design stage to the grand opening, including working with the interior designers, choosing the tableware and creating a cocktail selection.
Building on its know-how in the contract catering business, Constellation Culinary Group was looking to open its own restaurant, but wanted to call on the experience and expertise of an already well-established partner. DUCASSE Conseil designed and materialized the entire French brasserie, taking into account local specificities and customer expectations.
Food services catering
Charlotte, USA
From 2017 to 2019
A chef and a consultant visited local restaurants, studied the most successful ones, looked at average spend per person and got a feel for what Charlotte’s residents wanted.
DUCASSE Conseil commissioned an interior design firm to draw up plans, create its visual identity and interior design, and assist on the project in collaboration with Elior North America.
Set lunch and dinner menus, à la carte menu, afternoon tea, Sunday brunch: DUCASSE Conseil created every recipe (renewed seasonally), and also put together a signature cocktail menu to generate a friendly atmosphere appealing to a wide audience.
DUCASSE Conseil’s chefs and a qualified service expert provide regular on-site training to the kitchen staff and front-of-house staff to ensure that the concept is implemented seamlessly.
Each time the menu is updated, DUCASSE Conseil uses the opportunity to carry out on-site quality controls and compile a report specifying any corrective actions needed. This ensures consistent quality of service.
“The completion of this magnificent restaurant is just the beginning of a very promising partnership between Elior North America and DUCASSE Conseil. It will undoubtedly appeal to all lovers of classic French cuisine, with a modern twist”.
Brian Poplin
CEO, ELIOR NORTH AMERICA
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